We’re here to help! At XpetPals, we make shopping easy for pet lovers all over the world. Check below for quick answers to the most common questions. If you need more help, just reach out – we’re always happy to chat!
Where do you ship? 🌍
We ship worldwide! No matter where you and your furry friend are, XpetPals delivers straight to your door.
How long does shipping take? 📦
Shipping times vary depending on your location. Generally, it takes 7-15 business days, but we’ll keep you updated every step of the way.
What if I have a problem with my order? 🤔
No worries! Just reach out to our friendly support team at xpetpals@gmail.com, and we’ll make it right – paws down!
Do you offer returns or exchanges? 🔄
Absolutely! If your pet isn’t wagging their tail with joy, we offer 30-day hassle-free returns.
How do I track my order? 🕵️♂️
Once your order is shipped, we’ll send you a tracking link so you can follow your package all the way home.